Reading Bees Customer Survey

We'd love to hear from you!

Your thoughts matter, and we appreciate yours.

🎁 Leave your contact details for a chance to win 1 of 3 $100 gift vouchers

Have more than one child with us? Just tell us how many in question 1 and we'll ask a few quick questions about each child – no need to fill in the survey twice.

Getting started

A little about your child(ren) and what brought you to Reading Bees.

1. How many children do you currently have enrolled with Reading Bees?(Required)

Click 0 if your child was previously enrolled, but isn't currently.

Child 1

Child's first name (optional)

How long has this child been in the Reading Bees program?

How long was this child previously enrolled with Reading Bees?

Did this child try a Pre-Kinder or Kinder class for free before enrolling?

Yes

I didn’t know that I could try for free before enrolling

N/A - My child is enrolled in the primary program where free trials are not available

What is your child's favourite thing about the Reading Bees program?

Please input the name of the program your child is enrolled in—for example, Pre-Kinder, Kinder or Primary. Your favourite things might include the educator, the mystery box, singing, going to class with Grandma, or the promised treat after class!

Child 2

Child's first name (optional)

How long has this child been in the Reading Bees program?

How long was this child previously enrolled with Reading Bees?

Did this child try a Pre-Kinder or Kinder class for free before enrolling?

Yes

I didn’t know that I could try for free before enrolling

N/A - My child is enrolled in the primary program where free trials are not available

What is your child's favourite thing about the Reading Bees program?

Child 3

Child's first name (optional)

How long has this child been in the Reading Bees program?

How long was this child previously enrolled with Reading Bees?

Did this child try a Pre-Kinder or Kinder class for free before enrolling?

Yes

I didn’t know that I could try for free before enrolling

N/A - My child is enrolled in the primary program where free trials are not available

What is your child's favourite thing about the Reading Bees program?

Child 4

More than four? Tell us about the others in the feedback box at the end.

Child's first name (optional)

How long has this child been in the Reading Bees program?

How long was this child previously enrolled with Reading Bees?

Did this child try a Pre-Kinder or Kinder class for free before enrolling?

Yes

I didn’t know that I could try for free before enrolling

N/A - My child is enrolled in the primary program where free trials are not available

What is your child's favourite thing about the Reading Bees program?

2. What motivated you to send your child to Reading Bees? (Click all that apply)

I wanted to advance my child’s literacy skills before school

Learn to read

I was bored at home with the same activities with my preschooler

Government-funded Kinder isn’t enough

Wanted a head start on school

Need literacy support (primary only)

Friend or family recommendation

Needed an activity to keep my child busy

No one offers a service like Reading Bees

3. Did you know that starting kids on the journey to literacy at 3 makes a crucial difference to their development, as well as learning to read, write, and spell?

Yes

I wasn’t aware before my child started Reading Bees

4. Would you register your child for a phonics program before they turn three to ensure their place in the program?

Yes

Not sure

Other

5. Were you actively looking for a literacy program when you chose Reading Bees?

Yes

Your experience so far

6. Does your current experience of Reading Bees match your expectations?(Required)

Yes

No, I didn’t have expectations

Not sure yet

Far exceeded them

If yes, please explain (optional)

If no, please explain (optional)

7. What improvements or additional features would you like to see as part of the program?

Provide a short explanation

8. What are the best things about Reading Bees? (Choose as many as apply)

Other – please provide a short explanation

Enrolling with us

9. Did you find the enrolment process easy?(Required)

Yes

Somewhat

If yes, please explain (optional)

If no, please explain (optional)

If somewhat, please explain (optional)

10. Did you use the Reading Bees app or online booking portal to enrol?(Required)

App

Booking portal

Other (e.g. called and received help from the Reading Bees team)

Please explain (optional)

Final thoughts

11. Is there any other feedback you’d like to add about your Reading Bees experience?

Provide a short explanation

12. How did you hear about Reading Bees?

13. How satisfied are you with Reading Bees overall?

14. How likely are you to recommend Reading Bees to others?

Thank you for your time.

Thank you! Win 1 of 3 $100 gift vouchers 🎁

Leave your contact details for a chance to win 1 of 3 $100 gift vouchers. This is optional – you don't need to provide them to submit the survey.

Your name

First Last

Email address

Reading Bees Customer Survey

We'd love to hear from you!

Getting started

Your experience so far

Enrolling with us

Final thoughts

Thank you! Win 1 of 3 $100 gift vouchers 🎁

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